Chrysler - A Sucess Story
I met with the Service Manager of the Dealership this morning. He did keep me waiting a few minutes, which was not unexpected on my part. Seems to be standard operating procedure.
We sat down and he asked who wanted to go first. I told him to go ahead and address my concerns regarding the sealer that was used. I let him talk for half an hour or so and finally just asked what he was prepared to offer.
He offered to do the compressor job for half price, $450. I agreed and I think it's the best I could do... Ask and you shall receive, of course I had the paperwork to back me up. After that I spent the rest of the day in ER dealing with heart palpitations and other shit.
Labels: Consumer Issues
posted by Rositta @ Wednesday, August 15, 2007
8 Comments:
I'm sorry to hear about your trek to the ER ... I hope that you're feeling better now. {{{ comfort }}}
Thank you for your comment on my blog, Rositta. I've blogrolled you.
Be well.
Thanks for visiting, as soon as I get a chance I have to do some blog housekeeping and add a few bloggers to my sidebar. I do have you on bloglines though...
I hope it was just (just?!) stress and that you're feeling better already.
Carol
Hey Rositta that's very good news!!
You've got them scared for sure!!
:-)
Thank you guys, yes I'm feeling better. The pills given to me help with the arythmia, just take some getting used to. The car thing, well they knew they messed up and are trying to make it right. I'm happy...ciao
Glad you're feeling better, Rositta! Amazing what stress can do to a body, isn't it.
R - Car dealerships typically don't want to lose customers if you've been there for some years and sometimes comp the whole thing because (and maybe you know this) they know a dissatisfied customer will tell 10 people and a satisfied customer will tell 1 person or no one.
I think it's great you hung in there and got half off, but I'm glad you didn't hold out and bargain more. Why? It's just not worth the stress to you and your heart. I'm proud of you for standing your ground and knowing when to stop.
Thanks guys, yup under the circumstances it was the best deal. If I wasn't planning to leave town for 6 weeks I might have considered going for more but you know what they say, a bird in the hand is worth two in the bush...I used to tell that to my real estate sellers when they'd try to negotiate that extra thousand bucks on their sale, sometimes they got nothing...ciao
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